Solution Architect (pre-sales) for Tein technology

Company Overview

Tein Technology connects crucial information by merging high-end technology into one user-oriented platform. They offer their customers to experience maximum control of mission-critical operations, whatever their industry. They seamlessly integrate communication and video management systems with business applications and visualization.

They combine existing technology with in-house developed software, and create one unified communication platform that boosts operational efficiency.

Job Purpose

As Pre-Sales & Solutions Architect you are responsible for Tenders Management & Solution Design. You have the end to end responsibility for delivering the offer that meets the customers needs, budget & timing.

Key Responsibilities & Duties

• You engage prospects & customers (voice of the customers sessions, presentations and demonstrations of solutions, …).
• You enjoy customer facing time as well as early stage solution design.
• You support Key Account Managers as well as end customers in taking a key design & advisory role.
• You answer RFP/RFQ/Tenders for projects and are responsible for Bid Management (this might involve managing virtual teams & liaison with external suppliers)
• You provide technical support to Key Account Managers during the solution positioning and proposal negotiation.
• You take the lead in finding the best solution design for prospects & customers (delivering attractive offers that fits their needs, budget and timeframe).
• To do so (all the above) you teams up with a group of engineers within the (Pre) Sales Department.
• Please note that the actual implementation of your design will be done by other teams
• The role is reporting directly to the Pre-sales Unit Manager

Competencies & Behaviors

Essential Criteria’s

• Industrial engineer in electronics or ICT or a technical Master’s degree
• A T-Shape IT profile with at least 5 year experience in Network & Servers environment
• Strong interest & knowledge of IP networks (Voice over IP & or Video over IP, LAN, WAN, VPN, software platforms…)
• Designing, Scoping & Validating solutions with external parties (Suppliers)
• Knowledge of Visio, MS Word, Powerpoint and XLS
• Customer Centricity & Ability to engage customers (Face to face & remote)
• Strong Listening & Communication skills (both verbally and in written)
• Ability to demonstrate Empathy with stakeholders (Customers in particular)
• Strong organisational skills (autonomy & ability to deal with deadlines)
• Open minded & Results focused mindset
• Professional mastery of Dutch (C1 to C2)

Considered as an advantage

• Experience with public sector
• Fluency in French and / or English
• Prior IT & Software Integration experience.

Working Conditions

• Hybrid (3 days in Brussels / 2 days remote)
• Forget about rush-hour nightmares, with flexible work hours
• 39 hours a week (20+6 annual leave)
• Superb office environment in Schaerbeek (a friendly and informal work environment)

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